Privacy Policy

Welcome to OPRIVA. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products from us.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Order Details
Payment Information (processed securely through trusted payment providers)

Automatically Collected Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Deliver products to your shipping address.
Provide customer support.
Send order confirmations and shipping updates.
Improve our website, products, and customer experience.
Detect and prevent fraud or unauthorized transactions.
Comply with applicable legal and regulatory requirements.
Send promotional emails or special offers if you have subscribed to receive them.

3. Payment Information

For your security, OPRIVA does not store your debit card, credit card, UPI PIN, CVV, or online banking credentials.

All payments are securely processed through trusted third-party payment gateways using encrypted and secure payment technology.

4. Cookies

Our website uses cookies and similar technologies to:

Improve website performance.
Remember your preferences.
Keep products in your shopping cart.
Analyze website traffic and user behavior.
Enhance your shopping experience.

You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We value your trust and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties necessary to operate our business, including:

Payment Gateway Providers
Shipping and Courier Partners
Website Hosting Providers
Technology Service Providers
Government Authorities when required by applicable law

These service providers are authorized to use your information only to perform services on our behalf.

6. Data Security

We implement appropriate technical, administrative, and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we take every reasonable precaution, no method of data transmission over the internet or electronic storage is completely secure.

7. Your Rights

You have the right to:

Access your personal information.
Correct or update inaccurate information.
Request deletion of your personal data where legally permitted.
Unsubscribe from promotional emails or marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.